Shipping policy

At Buybox, we aim to process and deliver your orders as quickly and efficiently as possible. The following policy outlines our order processing, shipping timelines, and delivery procedures.

Order Processing

All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During peak periods such as festival seasons, sales events, or high order volumes, processing time may take slightly longer. However, we make every effort to ship orders as quickly as possible.

Once the order is processed and dispatched, customers will receive shipping confirmation.

Shipping & Delivery

Buybox ships products across India using trusted third-party logistics partners.

Delivery timelines may vary depending on:

  • Product category

  • Delivery location

  • Courier partner availability

  • Regional logistics conditions

Typically, orders are delivered within 3–7 business days after dispatch.

Estimated delivery timelines may be displayed during checkout or on the product page wherever applicable.

 

Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout and displayed before payment.

  • Any promotional free shipping offers will be clearly mentioned on the website or during checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your shipment in real time through the courier partner’s website.

If you face any issues with tracking, our support team will assist you with shipment updates.

Delivery Delays

While we take every precaution to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:

  • Courier partner constraints

  • High demand during festive seasons or sale events

  • Weather conditions

  • Regional or operational restrictions

Buybox is not liable for delays caused by third-party logistics partners, but we will assist customers in tracking shipments and resolving delivery issues wherever possible.

Risk & Ownership

All products are securely packed to prevent transit damage.

Ownership and risk of the product transfer to the customer once the order is handed over to the logistics partner for delivery.

Customers are advised to inspect the package upon delivery and report any transit damage within 24 hours of receipt.