What does Buybox sell?

Buybox sells genuine power tools, cordless tools, construction equipment, and professional machinery for home and industrial use in India.

Is Buybox an authorized seller?

Yes. Buybox is an authorized seller offering genuine tools with warranty-backed service support.

Privacy policy

Last updated: March 16, 2026

Buybox Tools ("Buybox", "we", "our", or "us") operates this website and online store to provide customers with tools, equipment, and related products. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an order, or interact with our services.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information when you:

Create an account
Place an order
Contact customer support
Subscribe to marketing communications

This information may include:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history and transaction details

Payment information is securely processed through authorized payment gateways, and we do not store full payment card details on our servers.

Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, including:

Browser type
Operating system
Device information
IP address
Pages visited
Time spent on pages
Website interaction data

This information helps us improve website performance and enhance the user experience.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing

To process payments, confirm orders, arrange shipping, and provide order updates.

Customer Communication

To respond to inquiries, provide customer support, and send important service-related notifications.

Marketing & Promotions

If you opt in, we may send promotional emails, offers, or product updates. You may unsubscribe at any time.

Website Improvement

To analyze browsing behavior and improve the functionality, security, and performance of our website.

Security & Fraud Prevention

To verify transactions, prevent fraudulent activity, and protect our platform and customers.

Legal Compliance

To comply with applicable laws, regulations, or legal requests from authorities.

Information Sharing

We may share your information in the following situations:

Third-Party Service Providers

We may share information with trusted partners who assist us in operating our business, including:

Payment processing providers
Shipping and logistics partners
Website hosting and analytics providers
Customer support platforms

These service providers only receive the information necessary to perform their services.

Shopify Platform

Our store is hosted by Shopify. Information you submit may be shared with Shopify to operate and improve the platform. You can learn more at:

https://privacy.shopify.com

Legal Requirements

We may disclose information if required to comply with legal obligations, enforce policies, or protect our rights and safety.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze traffic and usage patterns
Enable marketing and advertising features

You may disable cookies in your browser settings, though some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain transaction records
Comply with legal and regulatory requirements
Resolve disputes or enforce agreements

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to delete such information.

Your Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

Access

You may request access to the personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal data where legally permitted.

Marketing Opt-Out

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites.

Users are encouraged to review the privacy policies of those websites before providing personal information.

International Data Transfers

Because our website operates through global platforms such as Shopify, your information may be transferred to and processed in countries outside your location where data protection laws may differ.

By using our services, you consent to such transfers where necessary to provide the services.