About Buybox

Built for Real Work. Backed by Real People.

Buybox was created to make professional grade tools easier to buy, easier to trust, and easier to support without confusion.

Founder of Buybox

Muhammed Favaz M

Founder & CEO,
Buybox Corp

BUYBOX was developed around the belief that e-commerce for tools should combine product availability, transparent information and practical after-sales support.

The focus is not simply to place more products online.

The objective is to build BUYBOX into a reliable destination where Indian customers and businesses can confidently research, compare and purchase tools while having access to clear support after the sale.

Professional Tools. Clear Information. Reliable Support.

BUYBOX Tools is an India-based
power tools, machinery and equipment retailer serving individual customers,
professionals, workshops, contractors, technicians, resellers and business
buyers through buyboxtools.com.

Based in Chennai, Tamil Nadu, BUYBOX was
built around a simple idea:

Buying tools online should be easier
to understand, easier to trust and better supported after purchase.

From cordless drills and impact wrenches
to construction equipment, cleaning machines, agriculture tools and workshop
machinery, our goal is to help customers find practical equipment for real work
while providing clear product information, transparent policies and accessible
support.

Built for Real Work

Buying a power tool online can be
confusing.

Customers often need to compare:

  • specifications
  • power ratings
  • battery configurations
  • torque
  • accessories
  • applications
  • warranty terms
  • shipping conditions
  • after-sales support.

BUYBOX was created to make that
process clearer.

Instead of treating the purchase as
complete once an order is delivered, we aim to support customers throughout the
buying journey—from product selection and ordering to delivery, initial issue
support and eligible service assistance.

Why Buybox Exists

The Indian tools market has grown
rapidly online, but purchasing machinery and power tools requires more
confidence than purchasing an ordinary consumer product.

Customers need to know:

  • whether the product is genuine
  • whether the specifications are suitable for their work
  • what is included in the package;
  • how delivery works
  • what happens if something arrives damaged
  • how an initial product issue is handled
  • where to obtain support after purchase.

BUYBOX exists to make these points
clearer and more accessible.

Our approach focuses on:

Practical Product Selection

A range built around tools and equipment used for home improvement,
workshops, construction, maintenance, cleaning, agriculture, fabrication and
professional applications.

Clear Product Information

Product pages designed to provide useful specifications, model
information, applications and included accessories to help customers compare
products before buying.

Genuine Product Sourcing

BUYBOX focuses on supplying products sourced through trusted and
authorised business channels.

Customer Support

Customers can contact our team for product enquiries, order
assistance, delivery updates, GST billing and after-sales support.

Transparent Policies

We aim to clearly explain our
shipping, return, refund, replacement and service-support procedures instead of
hiding important conditions.

What We Sell

BUYBOX offers a growing range of
tools, machinery and equipment across categories including:

Cordless Tools

  •  Cordless drills
  • Impact drills
  • Impact wrenches
  • Cordless screwdrivers
  • Cordless angle grinders
  • Cordless saws
  • Cordless pruning tools
  • Cordless tool combo kits

Power Tools

  • Drills
  • Rotary hammers
  • Demolition hammers
  • Angle grinders
  • Cut-off machines
  • Marble cutters
  • Circular saws
  • Mitre saws
  • Planers
  • Sanders
  • Electric screwdrivers

Construction Equipment

  • Concrete equipment
  • Demolition equipment
  • Cutting equipment
  • Material-handling tools
  • Hoists
  • Spraying equipment
  • Site-use machinery

Cleaning Equipment

  • High-pressure washers
  • Vacuum cleaners
  • Floor-cleaning equipment
  • Industrial cleaning machines

Workshop & Industrial Equipment

  • Air compressors
  • Pneumatic tools
  • Welding machines
  • Impact tools
  • Fabrication equipment
  • Painting and spraying equipment

Agriculture & Outdoor Equipment

  • Sprayers
  • Chainsaws
  • Brush cutters
  • Pruning equipment
  • Garden and agricultural tools

Our product range continues to evolve
according to availability, customer demand and new tool categories.

Brands Available at BUYBOX

BUYBOX currently offers products from
brands across multiple tool and machinery categories, including:

XLNT Tools

THOR Tools

RUTH Tools

MSI

DELI Tools

DOXS

PARKSIIDE

YANZHI

Brand and product availability may change
over time.

Customers looking for a specific model or
brand can contact BUYBOX for current availability.

Who We Serve

BUYBOX serves both individual and
professional customers across India.

Home & DIY Users

Customers looking for practical tools for repair, maintenance,
furniture assembly, vehicle care, cleaning and home improvement.

Technicians & Tradespeople

Electricians, mechanics, carpenters, plumbers, fabricators,
installers and other professionals who depend on reliable equipment for
everyday work.

Workshops & Garages

Businesses requiring impact tools, compressors, pressure washers,
drills, grinders, pneumatic tools and workshop equipment.

Contractors & Construction Professionals

Customers requiring drilling, demolition, cutting, concrete,
spraying and site-use equipment.

Agriculture & Outdoor Users

Farmers, landscapers and users requiring sprayers, chainsaws, brush
cutters, pruning equipment and related tools.

Dealers, Resellers & B2B Buyers

BUYBOX also supports eligible B2B
enquiries, reseller requirements, bulk purchases, dealer pricing and regular
supply requirements.

D2C & B2B Support

BUYBOX serves customers through both
direct e-commerce and business channels.

Direct Website Orders

Customers can purchase eligible products directly through:

buyboxtools.com

Website orders are governed by BUYBOX’s published:

  • Terms of Service
  • Shipping & Delivery Policy
  • Return, Refund & Replacement Policy
  • Privacy Policy
  • Warranty / Service Support Policy.

B2B & Bulk Orders

Businesses, workshops, dealers and
resellers may contact BUYBOX for:

  • bulk requirements
  • B2B quotations
  • dealer pricing
  • reseller enquiries
  • GST billing
  • recurring supply requirements.

Specific B2B commercial or transport
terms may differ from standard Website D2C terms and will be communicated
according to the applicable transaction.

Our Approach to Product Authenticity

Trust matters when purchasing tools
online.

BUYBOX aims to source products through
trusted supply channels and provide customers with the product information
available for the relevant model.

Our objective is to avoid unclear
sourcing and help customers identify:

  • brand
  • model
  • SKU
  • specifications
  • package contents
  • applicable service or manufacturer support

before purchasing.

Clear Pricing & GST Support

BUYBOX aims to provide transparent
pricing through buyboxtools.com.

Where applicable, customers can request
GST-invoice assistance.

For GST billing, customers may provide:

  • BUYBOX order number
  • legal business name
  • GSTIN
  • billing address.

GST Invoice Assistance

WhatsApp / Phone: +91 8129 730 010

Email: care@buyboxcorp.com

Delivery Across India

BUYBOX ships eligible Website orders
to serviceable locations across India.

The normal estimated delivery period is:

3–7 Working Days

Delivery time may vary depending on:

  • PIN code
  • product size
  • product weight
  • processing time
  • courier serviceability
  • regional logistics conditions.


Some orders may be dispatched on the same working day where operationally possible,
but dispatch and delivery dates remain estimates unless specifically confirmed.



Initial Issue Support

If an eligible product ordered
directly through buyboxtools.com arrives with:

  • verified transit damage
  • the wrong product
  • missing contents
  • an apparent initial manufacturing defect

customers are requested to contact
BUYBOX promptly.

For applicable direct refund/replacement
assistance, customers should preferably report eligible initial issues:

Within 3 Days of Delivery

BUYBOX will review the available
evidence fairly.

For verified eligible Website claims
involving transit damage, a wrong product or a confirmed initial manufacturing
defect, the customer may choose an applicable:

Replacement

or

Refund

according to the published Return, Refund
& Replacement Policy.

Unboxing Video for Faster Claim Support

BUYBOX strongly recommends recording a:

Clear, Continuous and Unedited Unboxing Video

when receiving a Website order.

For best evidence, customers should show:

  • the sealed parcel
  • readable shipping label
  • all sides of the package
  • complete opening process
  • contents received
  • initial inspection or first
    test where relevant.

The video helps BUYBOX verify genuine
delivery and initial-product issues more efficiently.

However,
a genuine claim will be assessed fairly using credible evidence reasonably
available and applicable law.



Six Months of Complimentary Service Labour

Unless a product page expressly states
a separate manufacturer warranty, eligible products include:

Six Months of Complimentary BUYBOX Service Labour

from the invoice date.

During the applicable period:

  • eligible inspection and service labour are complimentary
  • technical diagnosis may be provided
  • required replacement spares/components are chargeable after diagnosis
  • applicable service transportation is normally customer-paid after the initial direct-support period.

Batteries, chargers, accessories,
consumables and normal wear items are not included unless specifically covered
by the relevant product page or separate manufacturer warranty.

This
is a service-labour support benefit and should not be interpreted as
free replacement of every part or component.



Support Before and After Purchase

BUYBOX customers can contact us before
placing an order when they need help understanding:

  • product specifications
  • model differences
  • tool applications
  • package contents
  • availability
  • B2B requirements
  • GST billing.

After purchase, support is available
for matters including:

  • order status
  • shipping
  • delivery
  • product-related enquiries
  • eligible claims
  • refund/replacement assistance

service
support.



What BUYBOX Stands For

Genuine Products

Products sourced through trusted business channels with clear brand
and model identification.

Practical Selection

Tools selected for real-world home, workshop, construction,
maintenance, cleaning and professional applications.

Transparent Information

Clear specifications, package information, prices and customer
policies.

Customer Support

Accessible assistance before and after purchase.

Fair Claim Handling

Eligible claims reviewed using credible evidence instead of
confusing or inconsistent conditions.

Long-Term Service
Support

Complimentary service labour on eligible products during the
applicable six-month support period, subject to published terms.

Indian Customer Focus

Products,
GST support, delivery processes and customer assistance designed around the
requirements of buyers across India



Why Customers Choose BUYBOX

Wide Tool Selection

Power tools, cordless equipment, cleaning machines, construction
equipment, agriculture tools and workshop machinery in one specialised store.

Trusted Brands

Multiple brands and product ranges available for different
applications and budgets.

GST Invoice Support

Invoice assistance available for eligible individual and B2B orders.

Pan-India Delivery

Shipping to serviceable locations across India through logistics
partners.

Initial Issue Assistance

Clear 3-day initial support process for eligible Website order
issues.

Service Support

Six months of complimentary service labour on eligible products
unless another manufacturer warranty applies.

B2B Supply

Support
for dealers, resellers, workshops and bulk buyers.

Human Customer Support

Customers
can reach BUYBOX through WhatsApp, phone and email instead of depending only on
automated systems.



Our Goal

Our goal is to build BUYBOX into one
of India’s trusted destinations for discovering and purchasing:

power tools, cordless tools,
machinery, construction equipment, cleaning equipment, agriculture tools and
workshop solutions.

We aim to achieve this by continually
improving:

  • product selection
  • product information
  • pricing transparency
  • Website experience
  • logistics
  • after-sales service
  • customer education
  • business support.

BUYBOX is being built for the long
term—not simply for the next transaction.

Visit or Contact BUYBOX

Registered Office

BUYBOX Corporation
7th Floor, #769, 714A, Desk No. 15K
Spencer Plaza Phase II, Anna Salai
Chennai, Tamil Nadu – 600002
India

Warehouse

BUYBOX
No. 66/1, Ennore Express Road
Thiruvotriyur
Chennai, Tamil Nadu – 600019
India

Service Centre

BUYBOX
No. 66/1, Ennore Express Road
Thiruvotriyur
Chennai, Tamil Nadu – 600019
India

Returns Address

BUYBOX
No. 66/1, Ennore Express Road
Thiruvotriyur
Chennai, Tamil Nadu – 600019
India

Customers should contact BUYBOX before sending any return or service
product.

Customer Support

WhatsApp / Phone: +91 8129 730 010

Email: care@buyboxcorp.com

Website: buyboxtools.com

Frequently Asked Questions About BUYBOX

What is BUYBOX Tools?

BUYBOX Tools is an India-based online seller of power tools,
cordless tools, machinery, construction equipment, cleaning equipment,
agriculture tools and workshop products through buyboxtools.com.

Where is BUYBOX located?

BUYBOX operates from Chennai, Tamil Nadu.

Its registered office is located at Spencer Plaza Phase II, Anna
Salai, Chennai – 600002.

Its warehouse, service centre and returns operations are located at
Ennore Express Road, Thiruvotriyur, Chennai – 600019.

Does BUYBOX sell genuine products?

BUYBOX aims to supply products sourced through trusted business
channels and provides customers with brand, model and product information for
items sold through the Website.

Which brands are available at BUYBOX?

The BUYBOX Website currently includes product ranges from brands
including XLNT, THOR, RUTH, MSI, DELI, DOXS, PARKSIIDE and YANZHI.

Availability may change according to current stock.

Does BUYBOX provide GST invoices?

Yes. Customers requiring GST billing can contact BUYBOX through
WhatsApp/phone at +91 8129 730 010 or email care@buyboxcorp.com
with their order number and GST details.

How long does BUYBOX delivery take?

The normal estimated Website delivery period is 3–7 working days,
depending on PIN code, product size, processing time and courier
serviceability.

What happens if my BUYBOX order arrives damaged?

Customers should contact BUYBOX promptly and preferably within 3
days of delivery
.

BUYBOX will review eligible Website transit-damage claims using the
available evidence according to the Return, Refund & Replacement Policy.

Does BUYBOX provide warranty or service support?

Unless a product page specifies a separate manufacturer warranty,
eligible products include six months of complimentary BUYBOX service labour
from the invoice date
.

Required parts/components and applicable service transportation may
be chargeable according to the published Warranty / Service Support Policy.

Does BUYBOX support B2B customers?

Yes. BUYBOX supports eligible dealers, resellers, contractors,
workshops and other business customers with B2B enquiries, bulk requirements,
GST billing and dealer/reseller enquiries.

How can I contact BUYBOX?

Customers can contact BUYBOX at:

Phone / WhatsApp: +91 8129 730 010

Email: care@buyboxcorp.com

What We Stand For

Curated Tools Only

We sell tools that perform in real conditions, not everything, only what works.

Genuine & Authorized

Every product is sourced from trusted brands. No grey market stock.

Service Comes First

Warranty, support, and replacements are handled transparently.

Built for Indian Buyers

Clear pricing, GST invoices, fast dispatch, and local service support.

Shop with Confidence

Hassle-Free Warranty

6 Months Complimentary Service Labour

Lifetime Support

Expert help before and after your purchase.

Free Shipping

Free delivery on every order. Packed safely.

Easy 3-Day Exchange

"3-Day Initial Issue Support"

Authorized & Genuine

100% genuine products sourced from trusted brands.

Secure Payments

Multiple secure payment options available. UPI, Cards &more